1. Introduction
Subber Technologies Limited ("we", "us", "our") operates the Subber platform, including subber.ie and the Subber mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Subber Technologies Limited is the data controller for the personal data processed through the platform.
We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 2018.
2. Information We Collect
For Teachers
- Name, email address, and phone number.
- Profile photograph.
- Qualifications and teaching experience.
- Subjects and class levels you can teach.
- Location, including county and area.
- Availability preferences.
For Schools
- School name and contact information.
- Administrator name, email, and phone number.
- School address.
- School type, including primary or secondary.
Automatically Collected
- Device information and app usage data.
- Push notification tokens.
3. How We Use Your Information
We use your information to:
- Connect schools with substitute teachers.
- Create and manage your account.
- Facilitate and manage bookings.
- Send booking confirmations and reminders.
- Improve our platform and user experience.
- Comply with legal obligations.
4. Legal Bases for Processing
We process personal data under the following legal bases under GDPR Article 6:
- Performance of a contract: to provide the Subber service to you.
- Legitimate interests: platform security, fraud prevention, and service improvement.
- Legal obligation: where required by Irish or EU law.
- Consent: for optional communications and push notifications where required by law.
5. Information Sharing
We may share your information with:
- Schools and teachers: limited profile information to facilitate bookings.
- Service providers: cloud hosting and analytics providers who process data on our behalf.
- Legal authorities: when required by law.
- We do not sell your personal information.
6. International Data Transfers
Where personal data is transferred outside the EU or EEA, for example to cloud service providers, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain personal data while your account remains active. Inactive accounts may be deleted after a reasonable period unless we are required to retain data for legal or regulatory purposes.
You can request deletion of your data at any time.
8. Your Rights under GDPR
Under GDPR, you have the right to:
- Access: request a copy of your personal data.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request deletion of your data.
- Restriction: request we limit processing of your data.
- Objection: object to processing based on legitimate interests.
- Portability: receive your data in a portable format.
- Withdraw consent: where processing is based on consent.
- To exercise these rights, contact us at sean@subber.ie.
9. Data Security
We use encryption, secure authentication, and access controls to protect your data.
10. Cookies and Tracking
We may use cookies or similar technologies for essential functionality and analytics. You can manage preferences through your browser or device settings. Where required by law, we will implement a cookie consent mechanism.
11. Changes to This Policy
We may update this Privacy Policy periodically and will notify you of significant changes via email or in-app notification.
12. Contact Us
Data Controller: Subber Technologies Limited
Email: sean@subber.ie
Website: subber.ie
For complaints, you may contact the Irish Data Protection Commission at www.dataprotection.ie.